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Call Centre Agent Job at
Arik Air
ar

Job summary:
The Call Center Agent will be
part of the Call Center team
in Lagos
Working relationship
You will work in the Call
Centre

Location:
Lagos

Job description:
PRIMARY OBJECTIVE
The job done by the call
centre agent includes
answering of both inbound
and outbound calls. Making
of outbound calls to
customers regarding flight
disruptions and new
changes. A call centre agent
must be proactive in
responding and handling to
different queries of the
customers. Must be
passionate and willing to
listen, respond and follow up
in service delivery. He or she
must be fully aware of the
company’s policies and
procedures of products and
services.

Application deadline
is February 7th 2014
Required skills &
qualifications
• Applicant must not be
more than 27 years of age
• A degree holder or its
equivalent from a reputable
institution
• Call center experience
• Must be able to speak
English ( any other
international language will
be an added advantage)
• Must be computer literate

NOTE: Anybody with medical
issues as to the use of head
phones should please notify
the management before the
date of interview.
click to apply

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